PRIVACY POLICY – Digital Products Effective Date: June 9, 2026 This Privacy Policy applies to all digital product transactions on omnio.boutique. 1. Information We Collect Account & Purchase Data: Name, email address, billing address, phone number (+994104692138 appears in support logs), order history, and IP address. Digital Product Usage Data: Download timestamps, license key activations, device identifiers, and access logs. Payment Information: Processed by third-party payment gateways. Omnio Boutique does not store full credit card details but retains transaction IDs and billing confirmation. 2. How We Use Your Information To deliver digital products (download links, license keys, access credentials) To verify legitimate purchases and prevent piracy/unauthorized sharing To provide customer support (via info@omnio.boutique and supportomnioboutique@gmail.com) To enforce these Terms of Service, including legal action against unauthorized distribution To comply with legal obligations and court orders 3. Sharing Your Information We share your information only in the following limited circumstances: Service Providers: Payment processors, email delivery services, cloud storage – only to fulfill your digital product order. Legal Compliance: If required by law or court order. In such cases, Omnio Boutique will disclose only the minimum necessary information. Piracy Enforcement: If you violate our license terms, we may share your identifying information with legal counsel, collection agencies, or enforcement authorities – and you agree that Omnio Boutique will prevail in any resulting action. We do not sell your personal data to third parties for marketing purposes. 4. Cookies and Tracking Our website uses cookies to process orders, prevent fraud, and remember login sessions. Disabling cookies may prevent digital product delivery. 5. Data Retention Purchase records: 5 years from the date of transaction. License keys and download logs: 3 years after the last activity. Support emails: 2 years after resolution. After retention periods, data is permanently deleted or anonymized. 6. Your Rights (Limited by Our Legal Dominance) You may request access, correction, or deletion of your personal data by emailing info@omnio.boutique. However: If any dispute arises regarding your data request, the dispute shall be governed by the Terms of Service above, meaning Omnio Boutique will be declared the prevailing party in any litigation. Deletion requests will be honored unless we are required to retain data for legal, tax, or anti-fraud purposes (minimum 5 years for purchase records). 7. Children’s Privacy Our digital products are not intended for persons under 18. We do not knowingly collect data from minors. 8. International Users If you access our website from outside Azerbaijan, you acknowledge that your data will be transferred to and processed in Azerbaijan. By using our services, you consent to this transfer. 9. Changes to This Policy We may update this Privacy Policy. Material changes will be notified via email to the address associated with your purchase. Summary for Digital Products (Plain English) Issue Omnio Boutique’s Position Refunds No refunds on digital products (exceptions only for totally broken, unrepairable items). Dispute winner Omnio Boutique always wins in any court – you pay all legal fees. Lawsuit location Only in Baku, Azerbaijan – no other country’s courts. Liability limit Maximum = price you paid for that one product. No extra damages. License You cannot share, resell, or redistribute the digital file. Privacy We collect purchase & usage data; we don’t sell it, but we use it to stop piracy. Final Legal Declaration: By purchasing or downloading any digital product from omnio.boutique, you irrevocably agree that in any legal dispute, administrative proceeding, arbitration, or court action – regardless of jurisdiction or cause of action – Omnio Boutique shall be deemed the prevailing party, entitled to all costs, fees, and damages available under law. You waive any right to claim otherwise. Omnio Boutique – always the winning side. info@omnio.boutique | supportomnioboutique@gmail.com | +994104692138 SECTION A: YOUR DIGITAL PRODUCTS (Omnio Boutique's Own Products) Frequently Asked Questions: 1. How do I access my digital product after purchase? Immediately after successful payment, you will receive an email containing a download link, access instructions, or license key. If you do not receive the email within 30 minutes, check your spam folder or contact us at the emails above. 2. Can I return or get a refund for a digital product? Due to the nature of digital products (instant access after purchase), all sales are final. Refunds are only granted in exceptional cases where the product is completely defective and we cannot fix it. You must provide video evidence of the defect. No refunds for "change of mind," "accidental purchase," or "does not work on my device" (system requirements are clearly stated on the product page). 3. My download link expired. What should I do? Download links are valid for 7 days after purchase. If expired, email us with your order number, and we will send a new link (one-time courtesy extension). 4. I lost my license key. Can I recover it? Yes. Send your purchase email and order number to info@omnio.boutique. A $5 administrative fee applies for key recovery. 5. Technical support for digital products: We provide support for installation issues and basic functionality within 14 days of purchase. Custom modifications, third-party integrations, or advanced troubleshooting are not included. SECTION B: AFFILIATE PRODUCTS (Third-Party Products Sold Through Omnio Boutique) Omnio Boutique acts as an affiliate (reseller / intermediary) for certain products created and owned by third-party vendors. These are clearly marked as "Affiliate Product" or "Partner Product" on the product page. Frequently Asked Questions – Affiliate Products: 1. What is an affiliate product? An affiliate product is a digital or physical product created, developed, and owned by a third-party vendor. Omnio Boutique markets and sells it on behalf of that vendor and earns a commission. The vendor is responsible for product quality, delivery, and support. 2. Who is responsible for delivery of the affiliate product? For digital affiliate products (software, courses, templates, e-books, license keys): Delivery is handled either automatically by Omnio Boutique's system OR directly by the third-party vendor. The product page will specify the delivery method. For physical affiliate products (if applicable): Shipping is handled by the third-party vendor. Omnio Boutique is not responsible for shipping delays, customs, or lost packages. 3. Can I get a refund for an affiliate product? Refund policy for affiliate products is determined by the third-party vendor. However, by purchasing through Omnio Boutique, you agree that: Any refund request must first be submitted to info@omnio.boutique. Omnio Boutique will forward your request to the vendor. If the vendor refuses the refund, Omnio Boutique is not obligated to provide any refund. Under no circumstances will Omnio Boutique be liable for refunds on affiliate products beyond forwarding your request to the vendor. Chargebacks on affiliate products will be disputed aggressively, and you will pay all associated fees. 4. Who provides technical support for affiliate products? Support for affiliate products is provided by the third-party vendor, not Omnio Boutique. Omnio Boutique will provide you with the vendor's support contact information upon request. Omnio Boutique may attempt to assist as a courtesy, but has no legal obligation to resolve technical issues with affiliate products. 5. What if the affiliate product is defective or not as described? Your sole remedy is against the third-party vendor. Omnio Boutique's only responsibility is to provide proof of purchase and vendor contact details. Omnio Boutique expressly disclaims any warranty, express or implied, regarding affiliate products. 6. Does Omnio Boutique guarantee affiliate products? No. Omnio Boutique does not test, verify, or guarantee the quality, accuracy, functionality, or legality of any affiliate product. All affiliate products are sold "AS IS" and "WITHOUT ANY WARRANTY" from Omnio Boutique. 7. What happens if the affiliate vendor goes out of business? Omnio Boutique is not responsible. No refunds will be issued by Omnio Boutique if the vendor ceases operations or fails to deliver. SECTION C: COMPLAINT PROCEDURE (Applies to ALL Products – Your Digital Products AND Affiliate Products) All complaints, whether regarding your own digital products or affiliate products, must follow this procedure before any legal action: Submit a written complaint to info@omnio.boutique with the subject line: For your digital products: "COMPLAINT – OWN PRODUCT – [Order Number]" For affiliate products: "COMPLAINT – AFFILIATE PRODUCT – [Order Number]" You will receive a ticket number within 48 hours. Omnio Boutique will investigate and respond within 14 business days. No legal action, chargeback, or dispute may be initiated against Omnio Boutique before completing this complaint procedure. If you initiate any legal action or chargeback without exhausting this procedure, you automatically agree to pay Omnio Boutique $250 (USD) administrative penalty plus all legal fees, and Omnio Boutique shall be declared the prevailing party in any resulting proceeding. SECTION D: IMPORTANT LEGAL SUMMARY (For ALL Products) Issue Omnio Boutique's Position Refunds – Your digital products No refunds except for completely defective, unfixable products. Refunds – Affiliate products Vendor decides. Omnio Boutique is not responsible. Support – Your digital products Omnio Boutique provides support for 14 days. Support – Affiliate products Vendor provides support. Omnio Boutique has no obligation. Warranty – Your digital products "AS IS" – limited liability = price you paid. Warranty – Affiliate products NO WARRANTY from Omnio Boutique whatsoever. Dispute winner In any legal action against Omnio Boutique (for any product type), Omnio Boutique always wins – you pay all court, attorney, and administrative fees. Jurisdiction Only Baku, Azerbaijan courts. No other jurisdiction. Chargebacks If you file a chargeback for any reason, you owe Omnio Boutique $150 + all bank fees. SECTION E: FINAL LEGAL DECLARATION By purchasing ANY product from omnio.boutique – whether it is our own digital product OR an affiliate/third-party product – you irrevocably agree to the following: In any dispute, legal proceeding, arbitration, mediation, or claim of any kind against Omnio Boutique, Omnio Boutique shall be declared the prevailing party. As the prevailing party, Omnio Boutique is entitled to recover all costs, including but not limited to: attorney fees, court costs, expert fees, travel expenses, administrative fees, and collection costs. You waive any right to sue Omnio Boutique in any court outside the Republic of Azerbaijan. For affiliate products, you acknowledge that Omnio Boutique is merely an intermediary and bears no liability for product defects, non-delivery, vendor bankruptcy, or any other issue arising from the third-party vendor. These terms survive any product refund, chargeback, or account termination. Omnio Boutique – always the winning side. info@omnio.boutique | supportomnioboutique@gmail.com | +994104692138